Privacy Policy

Version 1.0, March 2019

This privacy policy (“Policy”) sets out the basis on which any information that we collect from you, or that you provide to us, will be processed by us.

Some of this information will be personal data, which is specifically protected under the Data Protection Act 1998.

By accessing and browsing our website, you confirm that you accept and give your consent to the processing of your personal data as described in this Policy.

You are advised to read this Policy carefully before using our website and the services provided through it.

 

OUR INFORMATION

This website is owned and operated by TEP Renewables Ltd, a company incorporated and existing under the Laws of England & Wales.

Our registered office is located at 23-25 Waterloo Place, Leamington Spa, Warwickshire, CV32 5LA

 

HOW WE MAY USE THE INFORMATION PROVIDED BY YOU

We will use the information provided by you to:

You may receive communication from us by mail, email, or by phone.

If you do decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, opportunities, newsletters etc.

We may automatically collect technical information about the device used by you to access our website (for example, the internet protocol (IP) address of the device and the characteristics of such device) and about your visit (for example, the pages viewed by you, how you moved on our website and how long you spent on particular pages). We may use this information to keep our website safe and secure, for website improvement and to ensure that content is presented effectively for you and your device.

If at any time you would like to unsubscribe from receiving future emails, you may opt-out of these communications by clicking the unsubscribe button or by replying ‘unsubscribe’ to our emails.

 

COOKIES

Our website uses small text files, called cookies, which are automatically stored on your device when you access and use certain features of our website. Cookies are unique so we use them to identify you from other users for the purposes as described above. To find out more about cookies, how to refuse them and how to change your device’s cookie settings, you should visit ‘All About Cookies.’ Please note that if you refuse to accept cookies or change your device’s cookie settings, you may not be able to access all of our website’s features.

Our website uses the following categories of cookies based on guidance produced by the International Chamber of Commerce:

We use Google Analytics to see how you found your way to our website and to measure how you interact with our website’s content. These cookies do not store any personal information about you. Find more information about Google’s privacy policy.

We also use pixels/cookies from Facebook and LinkedIn. Please consult the individual technology providers for more on how they store this data.

 

DISCLOSING YOUR INFORMATION

We may share your personal information with:

We do not sell or trade your personal information with other companies and businesses for marketing purposes. We may occasionally also share your details with suppliers and sub-contractors for the performance of any contract we enter into with you. Where data is shared with a supplier, protections are in place to ensure that your data is processed safely and the supplier complies with GDPR regulations.

 

HOW LONG YOUR PERSONAL INFORMATION WILL BE STORED

We will store your data for the following periods, depending upon our reason for storing your data:

 

WHERE WE STORE YOUR PERSONAL INFORMATION

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by individuals based outside the EEA who work for us. By submitting your personal data, you agree to this transfer, storing or processing.

 

SECURITY OF YOUR PERSONAL INFORMATION

We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted and any transmission is therefore at your own risk.

Once we have received your information, we will use strict internal procedures and security measures to try to prevent unauthorised access.

 

UPDATING YOUR INFORMATION

Please let us know if the personal information which we hold about you needs to be corrected or updated by contacting us at info@teprenewables.com.

 

YOUR RIGHTS

By using this website, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our website. Your continued use of the website following the posting of changes to this Policy will be deemed your acceptance of those changes.

You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right at any time by contacting us at info@teprenewables.com or by replying “Unsubscribe” to any of our emails.

TheData Protection Act 1998 also gives you the right to access the information we hold about you, subject to certain exemptions. Your right of access can be exercised.

 

CHANGES TO THIS POLICY

TEP Renewables Ltd has the discretion to update this Policy at any time.

When we do, we will include a note of the change(s) that have been made at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of modifications.

 

COMPLAINTS

If you have any concerns about the way we control and process your personal data, then please contact us by email to info@teprenewables.com(please enter the word ‘complaint’ as the email subject).

If you want to make an independent complaint about the way we have processed your personal information, you have the right to complain to the Information Commissioners Office. Information can be found at www.ico.org.uk.

 

CONTACTING US

If you have any questions, comments and requests regarding this Policy please contact us at info@teprenewables.com.